Trusted by 50+ Hospitals

Telemedicine Software That Delivers Real Consultations, Not Just Video Calls

Consult patients anywhere with secure video, the full patient history on screen, and a valid e-prescription sent before the call ends - with every teleconsultation recorded in the same patient record as an in-person visit.

Patient History On Screen
E-Prescription in Minutes
24/7 Expert Support
Doctor conducting a video consultation with an elderly patient from a hospital consulting room
50+
Hospitals Powered
100K+
Consultations Delivered
40%
More Follow-Ups Completed
99.9%
System Uptime

Key Features of Our Telemedicine Software

Everything a doctor needs to consult properly at a distance - history, video, notes, prescription and follow-up in one continuous flow.

Full Patient Context During the Call

Consult with the patient's complete history, past prescriptions, reports and uploaded images on the same screen - so a remote consultation isn't a consultation with less information.

  • Complete history alongside the video
  • Past prescriptions and medication list
  • Patient-uploaded photos and reports
  • Notes captured directly into the record

E-Prescription & Delivery

Prescribe during the call and send it straight to the patient and, where you have one, to your own pharmacy - so the consultation ends with something actionable.

  • Prescribe during the consultation
  • Digitally issued prescription to the patient
  • Direct routing to in-house pharmacy
  • Practitioner identity on every prescription

Consent, Identity & Documentation

Capture patient consent and verify identity at the start of every consultation, with the full encounter documented to the same standard as an in-person visit.

  • Recorded patient consent at consultation start
  • Patient identity verification
  • Complete consultation documentation
  • Full teleconsultation audit trail

Scheduling, Payments & Reminders

Let patients book and pay for a teleconsultation themselves, with reminders and join links delivered automatically so nobody misses a call they've paid for.

  • Online teleconsultation booking
  • Payment collection at booking
  • Automated reminders with join link
  • Rescheduling and cancellation handling

Follow-Up & Remote Care

Keep patients connected between visits - post-discharge check-ins, chronic care follow-ups and report reviews that don't require anyone to travel.

  • Post-discharge follow-up consultations
  • Chronic care review scheduling
  • Remote report and result review
  • Follow-up completion tracking

Advanced Telemedicine Software Capabilities

Enterprise-grade teleconsultation infrastructure for hospitals extending care beyond their catchment area without adding physical capacity.

Seamless Connectivity

Enterprise Integration & Support

A teleconsultation that lives in a separate app is a dead end. Ours runs inside your existing patient record, scheduling and billing, so a remote visit is handled exactly like a physical one from registration through to payment.

Clinical & Administrative Connectivity

Teleconsultations appear in the same patient record, schedule and billing flow as in-person visits, with no separate system to reconcile.

Dedicated Support Team

Named account managers, support during consultant onboarding, and priority response times for enterprise clients.

Branded Patient Experience

Patients consult through your hospital's own branded interface rather than a third-party app, keeping the relationship with you.

Hospital administrator and doctor reviewing teleconsultation schedules and patient records at a front-office workstation
Proven Methodology

Live in Weeks, With Doctors Who Use It

Most telemedicine rollouts stall because consultants try it twice and go back to phone calls. We onboard doctors around real consultation types - follow-ups and report reviews first, where remote works best - so early sessions succeed.

Consultation Model Design

Decide which consultation types run remotely, at what fees and in which sessions, so teleconsultation fits the OPD day rather than competing with it.

Consultant Onboarding & Test Calls

Each doctor set up and taken through live test consultations, so the first real patient isn't also the first attempt.

Patient Launch & Support

Booking channels, reminders and patient-side instructions configured and tested, with support through the first weeks of live consultations.

Hospital consultants trying a test video consultation on a laptop during teleconsultation onboarding

Seamless Integration & Interoperability

Our telemedicine software connects remote consultations to the same clinical, scheduling and financial systems your in-person visits already run on.

Clinical Record Systems

Consultation notes, prescriptions and uploaded reports save directly into the patient's record, so remote and in-person care share one history.

Scheduling & Patient Channels

Teleconsultations book through the same scheduling system as physical appointments, with confirmations, reminders and join links delivered to patients automatically.

Payment & Billing Systems

Consultation fees collected at booking or after the call post into billing and financial reporting alongside all other hospital revenue.

Enterprise-Grade Security & Compliance

Remote consultations carry the same confidentiality obligation as a closed consulting room - over an internet connection.

Encrypted Consultations

Video, messaging and file transfers encrypted end to end, with regular security assessments and continuous monitoring.

Consent & Identity Controls

Patient consent captured and stored per consultation, with identity verification and controlled access to who can join a session.

Complete Consultation Audit Trails

Every consultation, participant, prescription and shared document is logged and attributed, giving the same documentation trail as an in-person encounter.

Data Residency & Recovery

Deployment options that respect data residency requirements in each region you operate in, with automated backups and tested disaster recovery.

Ready to Consult Beyond Your Catchment Area?

See how teleconsultation works when it runs inside your own systems - same record, same schedule, same billing, no separate app. Book a free demo with your own consultants.

Frequently Asked Questions

Answers to the questions hospital leaders and consultants ask most about our telemedicine software.

How is this different from using a general video calling tool?

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A video tool gives you a call. This gives you a consultation - the patient's full history on screen while you talk, notes saved into their record, a prescription issued and delivered before the call ends, consent and documentation captured, and the visit billed like any other. Nothing needs re-entering afterwards.

Does the teleconsultation get recorded in the patient's medical record?

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Yes. A teleconsultation creates the same encounter record as a physical visit - notes, diagnosis, prescription and uploaded documents all attach to the patient's history, so the next doctor to see them has the full picture regardless of how the visit happened.

What happens if the patient has a poor internet connection?

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The platform manages connection quality during the call and can fall back to audio when video isn't sustainable, so the consultation continues rather than collapsing. Patients also receive clear pre-call instructions to reduce avoidable connection problems.

How do patients receive their prescription after a video consultation?

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The prescription is issued during the consultation and delivered digitally to the patient, and can be routed directly to your in-house pharmacy where you have one - which also keeps the dispensing revenue with the hospital rather than sending it elsewhere.

Does the platform support the record-keeping telemedicine regulations require?

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The system captures patient consent, practitioner details, consultation documentation and a full audit trail for every teleconsultation. Because telemedicine regulations differ across the regions we operate in, the specific requirements applicable to your practice are confirmed and configured during implementation.

Does it work standalone or only with your hospital information system?

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Both. It runs standalone for clinics and individual practices, or as the teleconsultation module inside our full hospital information system when you want remote and in-person care sharing one record, schedule and billing flow.